The Eye Care Center is thankful to our patients for their willingness to let us know how we are doing. We strive to make every patient experience exceptional and use our patient’s comments to help us improve their experience. See a sampling of recent reviews below:
Eye Care Center - Fridley Office
"My husband, my daughter and myself all came in for eye appointments and to pick out new frames and had a great time doing it. Everyone makes you feel comfortable and someone is always asking if they can help you. They give great advice as to whether a pair of frames looks good on you or not. Adele is great to work with. She is very knowledgeable and again, really a great help picking out the right frame for you. You have a great staff! I have recommended people all the time to you."
"The staff makes you feel like you matter. Been going there for years and it always feels like they know me and care about my life. Not like a "mall" center that rolls 'em in and rolls 'em out... they take their time"
"I have been a patient at Eye Care Centers for 30+ yrs; and I've always been impressed with their pleasant, yet professional atmosphere. Dr Kraupa recently took time away from family on a holiday to see me for an emergency; which left untreated could have been disastrous. I will be forever grateful. These doctors and staff are committed to their patients."
"They did a great job examining our 7 year old. They were very nice and explained every part of what was going to happen in a child friendly fashion. I would highly recommend them!"
"The Eye Care Center in Fridley is a welcoming, friendly place. They are efficient, but careful in their work. My husband and I found this place after we moved to the cities and have been completely satisfied with our visits. They have a great selection of frames and are very helpful."
Eye Care Center - Maplewood Office
"We've had 3 generations of our family seeing the doctors in Maplewood for several years. Always great friendly service and a selection of frames that keep us all looking our best!"
"The whole process was wonderful. Easy, friendly check-in. Minimal waiting for the Doctor. Pre-doctor check was good. The techs were great. They explained everything before they started. Dr McCarty was fabulous. She took time to explain all the results and options and spent extra time explaining new options that might be available, the pros and cons. Glasses not needed this time, but I have used that part before and have nothing but wonderful things to say about that process. Highly recommend."
"We keep coming back. You'll must be doing something wonderful. Great service, very professional with a hint of humor."
"I have been a patient at the Eye Care Center for over 15 years and I continue to have very positive experiences whenever I go there. The front desk staff are always very kind and welcoming, the "nurses" are equally as warm, and my eye doctor, Dr. Richter, sees me as a person and not just a patient, asking me questions not only about my eyesight, but also about me and my life- showing that he sees his patients as people, and not merely as patients. I would highly recommend the Eye Care Center to anyone searching for a good Eye Care clinic."
"Thank you Eye Care Center of Maplewood. From the minute you walk in the door until you leave to go out the door the team is focused on helping you in any way they can for your eye care appointment. They are exceptionally friendly and highly skilled professionals. I have recommended them to several friends."
Eye Care Center - Maple Grove Office
"Everyone was very friendly and knowledgeable! The doctor and technician were very thorough and offered many suggestions and provided me great input. Will definitely be returning!"
"For the last several years I have been going to a chain clinic at the Mall. I was referred to Dr McCarty by a friend and I was not disappointed. The Dr and the staff were outstanding. I cannot wait to get my new glasses."
"My experience was exceptional in the following ways.
1. I was greeted immediately and started the check in process
2. Dr. Herte's assistant was kind, respectful, knowledgable and I trusted her competency immediately
3. Dr. Herte was phenomenal in all ways. Too many to list
4. When shopping for new glasses the staff was helpful, kind and SO FUN"
To read more of our patient reviews, please see below.